Practical Drupal support for your Acquia environment.

We help maintain the Drupal application running on Acquia and coordinate changes with your existing platform arrangements. The initial review clarifies what your Acquia subscription covers and what the application team owns.

• Review code, dependencies, environments, and release procedures.
• Investigate application errors and integration failures.
• Prepare and test Drupal updates in the appropriate environment.
• Review configuration and content movement between environments.
• Coordinate upgrade readiness and recovery plans with platform owners.

We begin with the current situation, constraints, and desired outcome. You receive a proposed scope, responsibilities, and acceptance checks before delivery begins.

Share your website, the challenges you are facing, and your preferred timeline. We will identify the first useful step and any dependencies that need further investigation.

Is this an Acquia platform support subscription?

No. Novus provides Drupal application services. Acquia platform support, subscription features, and infrastructure responsibilities remain governed by your agreement with Acquia.

Can you work with our current team?

Yes. We agree access, code review, deployment ownership, and communication with your internal team and existing suppliers. This service does not imply Acquia partner certification.